Vilkår for bruk

Overview and Applicability
This policy governs your use of our platform for browsing and purchasing furniture products. We are dedicated to ensuring a secure, transparent, and customer-oriented shopping experience while protecting your rights.

Account and Platform Use
You must provide accurate personal information when registering. You are responsible for safeguarding your account and all associated activities.
We strive to maintain website stability but are not responsible for disruptions beyond our control.

Product and Pricing Information
Product descriptions are provided for reference and may contain errors. Inventory may change. Prices are finalized at checkout, and we may correct errors before shipment.

Orders and Payments
Orders are confirmed via email and are valid upon acceptance. Secure payment methods are provided.

Shipping Details
Processing takes 1–3 business days.
Delivery takes 5–12 business days within Portugal.
Shipping fees apply as stated, with free shipping for orders above $69.99.

Order Cancellation
Orders may be canceled before shipment for a full refund. After shipment, customers must refuse delivery or return the product.

Return Policy
Returns are accepted within 30 days if items are unused and properly packaged. Refunds are processed within 1–5 business days after inspection.

Data Protection
We use secure methods to protect user data and do not share information without consent unless legally required.

Dispute and Legal Terms
Disputes should be resolved through negotiation or submitted to court if necessary.

Policy Changes
We reserve the right to update these terms at any time.

Liability Disclaimer
We are not responsible for indirect losses or damages.

Intellectual Property Rights
All website content is protected by law.

Contact Information
For assistance, please contact our support team through official channels.

Phone: +1 (214) 562-9913

Email: customer@neehomey.com

Address: 7575 CHAUCER PL 604,DALLAS,TX 75237,United States

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)